Delete Your Account

You can request the permanent deletion of your CLOVER account at any time. The method depends on the type of account you have. Choose the option below that matches your account to begin.

Customers can delete their own account directly from the app. The option is available in your profile settings and removes your sign-in account.

1. 1Sign in to the CLOVER app.
2. 2Open your Profile page.
3. 3Scroll to Delete Account and confirm.

Driver accounts are managed by CLOVER administrators. To request deletion of your driver profile and associated personal data, contact our support team through the in-app support chat.

1. 1Sign in to the CLOVER app.
2. 2Open the Customer Support page.
3. 3Send a message requesting account deletion, including your name and email.

Vendor and store accounts are managed by CLOVER administrators. To request deletion of your vendor profile, store listing, and associated personal data, contact our support team through the in-app support chat.

1. 1Sign in to the CLOVER app.
2. 2Open the Customer Support page.
3. 3Send a message requesting account deletion, including your store name and email.

When your account is deleted, the following personal data is removed:

• Your CLOVER sign-in account (user record).
• Your profile name, email address, and profile photo.
• Your saved delivery addresses.
• Your recurring order templates.
• Your loyalty points and credit balances.

Some data is retained to meet legal, financial, and security obligations. The retention periods are:

• Order history and transaction records: 7 years from the order date (tax and accounting compliance).
• Payment records (cash and POS amounts collected): 7 years from the transaction date.
• Support messages and chat communications: 2 years from the last message (dispute resolution and security).
• Reviews and ratings you submitted: kept for the lifetime of the relevant store or driver listing, or up to 3 years.
• Driver and store performance records: 7 years from the end of the business relationship.